Shipping policy
We appreciate your confidence and patronage. Please go through the details concerning orders, logistics and charges to enjoy a seamless buying journey.
Shipment Origin and Order‑Processing Period
Every order is dispatched from our US‑based warehouse so product quality can be well‑guaranteed.
Order preparation will be completed within 1‑2 business days, weekends and public holidays excluded.
Domestic Delivery (Orders Within the United States)
We cooperate with leading American logistics providers such as UPS, FedEx and USPS to deliver parcels promptly.
Delivery Duration: Shipments headed for US addresses take 3‑5 business days to arrive.
Tracking Service: A tracking code will be sent to your email address once your package is dispatched.
Overseas Shipping (Orders Outside of the U.S.)
International shipments are handled by worldwide logistics partners including DHL, FedEx and UPS.
Estimated Transit Time: It normally ranges from 7 to 15 business days.
Customs & Delivery Notes: Actual delivery speed is subject to customs clearance procedures carried out by the receiving country. Minor hold‑ups may happen, yet tracking information will still be made available.
Custom Duties and Import Taxes
Our pricing follows the DDP all‑inclusive model, where all customs duties and import levies have already been covered.
You do not need to make any extra payments at the time of parcel delivery.
Order Status Monitoring
Email Updates: Tracking information will be delivered to your email inbox.
Various Checking Options: Keep track of your shipment progress via the hyperlink contained in the notification email or by visiting the carrier’s official webpage.
Important Reminders
Double‑check the accuracy of your delivery address to prevent delivery‑related complications.
Please get in touch with us without delay if your parcel arrives damaged or suffers delays lasting over 10 business days.
Reach Our Customer‑Support Team
Should you have any inquiries or special requests, feel free to contact our service department:
Email: gallishawwidera614@gmail.com
Response Standard: We will get back to you within 24 hours.